Thank you for visiting and shopping at The Royal Hart Collection. The following below are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 7-10 business days with the exception of custom orders. Orders are not shipped or delivered on weekends or holidays and order processing begins immediately after your payment has been processed.
Please ensure all of your contact information and shipping information is correct upon submitting your order.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. boxes or APO/FPO addresses
The Royal Hart Collection ships to all addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
MILITARY MAIL APO/FPO/DPO addresses
We do ship to military addresses. All mail is shipped via USPS Priority Mail. For military orders, delivery times can be upwards of 15-20 business days.
At check-out, please select United States as the country, and in the state drop-down menu, you will have the option to select one of the following: Armed Forces America, Armed Forces Europe, or Armed Forces Pacific.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Royal Hart Collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
The Royal Hart Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.